Publications Related to Usability Testing and Automation

MIMOS User Experience continually performs research based on our test activities. As a result, the following publications have been presented in national and international conferences and symposiums. The topics in these publications revolves around UX testing in Malaysia in various Information Technology domains such as E-Commerce and E-Government. These publications also comprises usability strategies and tools developed by MIMOS User Experience researchers for the usability practitioners.

Year
Paper/Presentation Title
File/Slide
2016 Sivaji, A., Nielsen, S. F., & Clemmensen, T. (2016). A Textual Feedback Tool for Empowering Participants in Usability and UX Evaluations. International Journal of Human-Computer Interaction, 1-14.
Masitah Ghazali, Ashok Sivaji, Norfarhana Abdollah and Chuan Ngip Khean (2016). Visual Clarity Checker (VC2) to Support Heuristic Evaluation: To What Extent does VC2 Help Evaluators? 4th International Conference on User Science and Engineering, Melaka Malaysia.
2015 Chuan, N. K., Sivaji, A., & Ahmad, W. F. W. (2015). Usability Heuristics for Heuristic Evaluation of Gestural Interaction in HCI. In Design, User Experience, and Usability: Design Discourse (pp. 138-148). Springer International Publishing.
Ghazali, M., Sivaji, A., Hussein, I., Yong, L. T., Mahmud, M., & Md Noor, N. L. (2015, April). HCI Practice at MIMOS Berhad: A Symbiotic Collaboration between Academia and Industry. In Proceedings of the ASEAN CHI Symposium'15 (pp. 11-14). ACM.
Zulkifle Mohd Nor Norfarhana Abdollah, Ahmad Sahidi Mohd. Ghazali, Nor Md Rihan Md Daim, Ashok Sivaji, Chuan Ngip Khean, Masitah Ghazali, Soo Shi Tzuaan, Usability Testing and UX Lab Research in Malaysia video.
Sivaji, A., Clemmensen, T., & Nielsen, S. F. Comparison of CTA and Textual Feedback in Usability Testing for Malaysian Users. In The ACM Conference on Human Factors in Computing Systems. CHI 2015.
A Sivaji, Hizbullah Datuk Kampo Radjo, MF Amin, MAHA Hashim, Design and Validation of a Hospital Interactive Wayfinding System Critical Socio-Technical Issues Surrounding Mobile Computing, 321, 2015
2014 A Sivaji, N Abdollah, SS Tzuaan, CN Khean, Z Mohd Nor, SH Rasidi and YS Wai (2014), Measuring Public Value UX based on ISO/IEC 25010 Quality Attributes: Case Study on e-Government Website. In: Proceeding of 2014 3rd International Conference on User Science and Engineering (i-USEr), IEEE, pp. 56-61.
N Abdollah, A Sivaji, SS Tzuaan, Z Mohd Nor, CN Khean, S Wood and T Arumugam (2014), Formative Usability Evaluation of a Web-based Lecture Capture and Learning Management Solution. In: Proceeding of 2014 3rd International Conference on User Science and Engineering (i-USEr), IEEE, pp. 137-142.
M Mohamad Shahimin, N Saad, S Kaur, A Sivaji, SS Tzuaan and CN Khean (2014), Online Sunglasses Purchasing: Where do People Look? In: Proceeding of 2014 3rd International Conference on User Science and Engineering (i-USEr), IEEE, pp. 248-252.
A Sivaji, SS Tzuaan, LT Yong, M Ali Hussin, M Renganathan and S Bagdat (2014), Hotel Photo Gallery and Malaysian Travelers: Preliminary Findings. In: Proceeding of 2014 3rd International Conference on User Science and Engineering (i-USEr), IEEE, pp. 258-263.
SS Tzuaan, A Sivaji, LT Yong, MHT Zanegenh and L Shan (2014), Measuring Malaysian M-commerce user behaviour. In: Proceeding of International Conference Computer and Information Sciences (ICCOINS), IEEE, pp. 1-6.
A Sivaji and WFW Ahmad (2014), Benefits of Complementing Eye Tracking Analysis with Think Aloud Protocol in a country with High Power Distance (Hofstede's model) for Website Usability Testing. In: M. Horsley et al. (eds.), Current Trends in Eye Tracking Research, Springer International Publishing, pp. 267-278.
2013 MTB Shamsul, SN Sajidah and S Ashok (2013), Alertness, Visual Comfort, Subjective Preference and Task Performance Assessment under Three Different Light's Colour Temperature among Office Workers. In: RM Yusuff et al. (eds.) Current Trends in Ergonomics, Trans Tech Publication Inc, pp. 77-82.
A Sivaji, S Shopian, ZM Nor, NK Chuan and S Bahri (2013), Lighting Does Matter: Preliminary Assessment on Office Workers. In: Procedia-Social and Behavioral Sciences, 97, Elsevier, pp. 638-647.

A Sivaji and ST Soo (2013), Understanding, Enhancing and Automating HCI Work Practices: Malaysian Case Studies. In: Procedia-Social and Behavioral Sciences, 97, Elsevier, pp. 656-665.

NK Chuan, A Sivaji, MM Shahimin and N Saad (2013), Kansei Engineering for E-Commerce Sunglasses Selection in Malaysia. In: Procedia-Social and Behavioral Sciences, 97, Elsevier, pp. 707-714.
S Rashid, ST Soo, A Sivaji, HS Naeni and S Bahri (2013), Preliminary Usability Testing with Eye Tracking and FCAT Analysis on Occupational Safety and Health Websites. In: Procedia-Social and Behavioral Sciences, 97, Elsevier, pp. 737-744..
A Sivaji, MR Abdullah, AG Downe and WFW Ahmad (2013), Hybrid Usability Methodology: Integrating Heuristic Evaluation with Laboratory Testing across the Software Development Lifecycle. In: Proceedings of 2013 Tenth International Information Technology: New Generations (ITNG), IEEE, pp. 375-383, United States.
KN Goh, YY Chen, FW Lai, SC Daud, A Sivaji and ST Soo (2013), A Comparison of Multiple Usability testing Methods to Evaluate and Analyse an E-Commerce Website: A Malaysian Case Study on an Online Gift Shop. In: Proceedings of 2013 Tenth International Information Technology: New Generations (ITNG), IEEE, pp. 143-150, United States.
KN Goh, YY Chen, SC Daud, A Sivaji and ST Soo (2013), Designing a Checklist for an e-Commerce Website using Kansei Engineering. In: H. Badioze Zaman et al. (Eds.): IVIC 2013, LNCS 8237, Springer International Publishing Switzerland, pp. 483-496.
  N Abdollah, ST Soo and A Sivaji (2013), Eyes on OSH - Usability Testing with Eye-Tracking and User Preference Rating. In: H. Badioze Zaman et al. (Eds.): IVIC 2013, LNCS 8237, Springer International Publishing Switzerland, pp. 323-334..
2012 CN Khean and A Sivaji (2012), Eye and Motion Tracking - Gesture Based Solution for Interaction with Computer. Poster presentation at OzCHI 2012, Swinburne University, Melbourne, Australia.
A Sivaji (2012), Enhancing the Effectiveness of Usability Evaluation by Automated Heuristic Evaluation System. Talk delivered at International Conference Computational Intelligence, Communication Systems & Networks, Indonesia.
MFB Mazlan, A Sivaji, ST Soo and AM Lokman (2012), Enhancing the heuristic evaluation (HE) by development and validation of a collaborative design measurement system (CDMS): Collaborative design and measurement system for designers and testers. In: Proceedings of 2012 IEEE Colloqium on Humanities, Science and Engineering (CHUSER), pp. 473-478.
NK Chuan and A Sivaji (2012), Combining Eye Gaze and Hand Tracking for Pointer Control in HCI. In: 2012 IEEE Colloqium on Humanities, Science and Engineering (CHUSER), pp. 172-176.
A Sivaji and Soo ST (2012), Website User Experience (UX) Testing Tool Development using Open Source Software (OSS). In: Proceeding of 2012 Southeast Asian Network of Ergonomics Societies Conference (SEANES), IEEE, pp. 1-6.
A Sivaji (2012), Measuring and Improving Website User Experience using Heuristic Evaluation: A Case Study on Cross Browser Compatibility Heuristic. Talk delivered at Southeast Asian Network of Ergonomics Societies Conference (SEANES).
2011 A Sivaji, ST Soo and MR Abdullah (2011), Enhancing the effectiveness of usability evaluation by automated heuristic evaluation system. In: Proceedings of the 2011 Third International Conference on Computational Intelligence, Communication System and Networks, IEEE Computer Society, pp. 48-53.
A Sivaji, AG Downe, MF Mazlan, ST Soo and A Abdullah (2011), Importance of Incorporating Fundamental Usability with Social & Trust Elements for E-Commerce Website. In: Proceeding of 2011 International Conference on Business, Engineering and Industrial Applications (ICBEIA), IEEE, pp. 221-226.
A Sivaji, A Abdullah and AG Downe (2011), Usability Testing Methodology: Effectiveness of Heuristic Evaluation in E-Government Website Development. In: Proceeding of 2011 Fifth Asia Modelling Symposium (AMS), IEEE, pp. 68-72.
A Sivaji, Z Mohd Nor and AG Downe (2011), Comparison of the Lab Based Usability Testing and Exploratory Heuristic Evaluation: A Case Study on Human Factor Conference Website Usability. In: Malaysian Journal of Ergonomics, pp. 57-71.
Fundamentals of Usability Workshop - Software Testing, Singapore.